Our Office Staff


Lisa Howard

Office Manager/Billing Specialist

Lisa Howard's experience in pediatric therapy/Early Intervention began with working at Easter Seals in 2008 as the scheduler. She worked with therapists to maintain their daily schedules and helped them with the transition to centralized scheduling. She also worked closely with families and service coordinators to schedule ongoing pediatric therapy and evaluations. Lisa joins Shine Therapy as the office manager assisting in the coordination of services by working with insurance providers, service coordinators, families, doctors and therapists to ensure adequate documentation is maintained. She provides prompt follow up to her co-workers and families and is well organized. Lisa is a mother of three beautiful children and a grandmother of five. In her spare time she loves spending time with family and friends and enjoys card making, scrapbooking and baking.

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Hilary Goff

Office Assistant

Hilary received her BA in Business Management in 1998 and worked in administrative support, office management, and project management prior to taking time off to spend more time with her children. Hilary has enjoyed leadership roles in a variety of advocacy groups and non-profits—many of which focused on the pediatric population. This included being active in the parenting community working as a Doula and Childbirth Educator and doing advocacy work through her role as board member of the Coalition for Illinois Midwifery. In addition to her volunteer work, Hilary is a John Maxwell Team Independent Certified Coach, Trainer, & Speaker. She joins the Shine Therapy team to support the office manager with her copious duties. Hilary is a mother to three inspiring children who have been some of her greatest teachers in life. She loves singing, art, travel, learning about neuropsychology & holistic health modalities, quality time with her family, and any data that can be put in a spreadsheet.


Gabriel Edwards

Office Offsite Support

Gabrielle has her BA in Design and worked in the field until taking a break to spend more time with her family. She worked as a substitute teacher for several years and now loves being a part of the Shine team. Gabrielle has several responsibilities to support the therapists in their work. In her free time she enjoys walking her dogs and watching her four children play a variety of sports and musical instruments.


John Ziemba, High School Senior

Tech Support

Jack will graduate from Brimfield High School in May of 2020. He has enjoyed working with computers most of his life. He has taken on many responsibilities at Shine, including repairing computers, organizing computer files, and building this website. He hopes to go on to receive a degree in computer science.

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Anthony Faulkner, High School Junior


Anthony is currently a junior at Elmwood High School where he is actively involved with in multiple extracurricular activities such as golf, baseball, hockey, Scholastic bowl, and Key Club, as well as playing the trumpet in the Elmwood Municipal Band. At this time, Anthony is interested in studying occupational therapy in college and is happy to support the Shine Therapy Team by ensuring the office is welcoming for families and staff.